In today's Randy Haugen Headlines blog I'm sharing some great insight from Quixtar Diamond Billy Florence about the importance of having a good sense of humor, particularly as a leader. He describes why it is so important.

Billy Florence: "A sense of humor is tremendously helpful in dealing with people. A person does not have to have the skill of joke-telling to have a sense of humor. Instead it is the choice to encounter setbacks and understand that the world hasn't come to an ...   more »